Hotel Experience OS

Full Portfolio

Legacy Hotels & Resorts · 17 properties · Group intelligence

17

Properties

Legacy portfolio

2,264

Total Rooms

group inventory

3,174

Guests In-Stay

group-wide live

84%

Avg Occupancy

group average

R2.24M

Revenue Today

all properties

91

Group NPS

guest satisfaction

446

Check-ins Today

arriving today

562

Active AI Plans

running group-wide

17

Properties

3,174

Total Guests

84%

Avg Occupancy

R2238k

Group Revenue Today

91

Group NPS

562

Active AI Plans

Revenue by Property · Today

R0kR75kR150kR225kR300kLeonardoDAVINCIMichelangeloRaphaelBakubungKwa MaritaneTshukuduElephant PointKPLCommodorePortswoodWildernessCenturionCastleburnSwakopmundWindhoek CCRLe Cristal

Group Guest Segments

International Tourists1301 guests · 41%
Business Travellers889 guests · 28%
VIP / High Spenders444 guests · 14%
Domestic Leisure540 guests · 17%

💡 VIP concentration highest at Michelangelo Towers / Le Cristal — prime cross-sell window

High-Value Guest Movement

Live
🇨🇳

Zhang Wei Group (8 pax)

DAVINCI Hotel & SuitesThe Commodore Hotel

R168,000

est. group value

🇺🇸

Rothstein Family (4 pax)

Kruger Park LodgeBakubung Bush Lodge

R84,400

est. group value

🇳🇬

Abubakar Delegates (14 pax)

Windhoek Country ClubThe Leonardo

R246,000

est. group value

🇿🇦

De Villiers Party (6 pax)

Michelangelo TowersElephant Point

R112,000

est. group value

🇮🇳

Patel Corporate Group (10 pax)

The Centurion HotelTshukudu Bush Lodge

R196,000

est. group value

Property Performance

The Leonardo

Sandton · 5-Star Luxury

312

guests

91%

occupancy

94

NPS

R287k

today

DAVINCI Hotel & Suites

Sandton · 5-Star Luxury

286

guests

89%

occupancy

93

NPS

R242k

today

Michelangelo Towers

Sandton · 5-Star All-Suites

118

guests

85%

occupancy

96

NPS

R198k

today

Raphael Penthouse Suites

Sandton · 5-Star Boutique

88

guests

82%

occupancy

92

NPS

R142k

today

Bakubung Bush Lodge

Pilanesberg · 4-Star Bush Lodge

142

guests

88%

occupancy

91

NPS

R87k

today

Kwa Maritane Bush Lodge

Pilanesberg · 4-Star Bush Lodge

156

guests

84%

occupancy

90

NPS

R95k

today

Tshukudu Bush Lodge

Pilanesberg · 4-Star Exclusive Lodge

18

guests

90%

occupancy

97

NPS

R36k

today

Elephant Point

Hazyview · 4-Star River Lodge

41

guests

87%

occupancy

93

NPS

R62k

today

Kruger Park Lodge

Hazyview · 4-Star Timeshare Resort

487

guests

86%

occupancy

88

NPS

R178k

today

The Commodore Hotel

Cape Town · 4-Star Luxury

321

guests

88%

occupancy

91

NPS

R198k

today

The Portswood Hotel

Cape Town · 4-Star Heritage

134

guests

83%

occupancy

89

NPS

R96k

today

Wilderness Dunes

Wilderness · 4-Star Beach Resort

168

guests

80%

occupancy

90

NPS

R112k

today

The Centurion Hotel

Pretoria · 4-Star

318

guests

76%

occupancy

85

NPS

R125k

today

Castleburn Resort

Drakensberg · 4-Star Mountain Resort

58

guests

78%

occupancy

89

NPS

R49k

today

Swakopmund Hotel & Entertainment Centre

Swakopmund · 4-Star Heritage

127

guests

82%

occupancy

88

NPS

R65k

today

Windhoek Country Club Resort

Windhoek · 4-Star Resort & Casino

196

guests

79%

occupancy

87

NPS

R78k

today

Hotel Le Cristal

Libreville · 5-Star International

204

guests

84%

occupancy

90

NPS

R187k

today

AI Cross-Property Opportunities

Generate AI-powered cross-property revenue opportunities for Legacy Hotels & Resorts

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